10 Laws for Startup Success: Navigate the Market, Avoid Pitfalls, and Drive Growth
Practical lessons for building a successful startup in a competitive world—covering everything from execution to pivoting, and keeping it simple
I decided to write these 10 laws for starting a successful startup because I’ve seen too many companies with great ideas and products get steamrolled out of existence. The market is a double-edged sword: it’s unforgiving to those who ignore these laws, but it can generate immense wealth for those who follow them.
These 10 laws are not linear; they’re all interconnected. Think of them as metaphorical "balls in the air" that you must keep spinning. Above all, humility, open-mindedness, and respect will guide you toward success.
Law 1: Your Idea/Product Isn't Worth Anything if You Can’t Execute
I’ve been part of the Silicon Valley startup scene for 10 years, with 20 more years in consulting. Over that time, I’ve been pitched countless times to join fledgling startups with harebrained ideas. With one exception, I’ve turned them all down. Why?
Because they had no clear path to revenue. They were so focused on how their idea would "change the world" that they hadn’t thought about how to sell it, build a customer base, or understand the market they were targeting.
Remember: Ideas are a dime a dozen. Execution is everything. Ask yourself, "Who will buy this? Will they want it? How do I make it happen?"
Law 2: Know Your Market — Research First
This law is often ignored, leading to failure. Before executing your idea, do a deep dive into the market. What are the barriers to entry? Who are your competitors, and what will it cost to break into the market?
For example, launching a new search engine would be foolish when Google dominates 91% of the market. Know what you’re up against.
Remember: Only a fool jumps into a lake without knowing how deep it is. Do your homework, learn everything you can about your market, and evaluate your odds.
Law 3: Your Revenues Will Tell You if You’re Right
Revenue is the ultimate indicator that your product is resonating with the market. If customers are adopting your product, you should see month-over-month growth. If not, it’s time to pivot (see Law 6).
Revenues are the lifeblood of any company. If you’re not seeing consistent growth, something is wrong.
Remember: The bottom line matters. If you’re not in the black, that’s a major problem.
Law 4: Don’t Take VC Money Unless You Have To
The most successful businesses avoid venture capital (VC) unless absolutely necessary. While VC money can help scale, hire, or acquire companies, it always comes with strings attached—like giving up shares and board control.
I have two friends who built multimillion-dollar businesses without VC money, starting with personal savings and growing their companies as side hustles.
Remember: VC money comes with conditions. Think long and hard before accepting it.
Law 5: Sales, Marketing, and Product Are Allies, Not Enemies
I often see sales blaming marketing for not providing the right collateral, or marketing complaining that the product team didn’t build what the market wanted. Product teams sometimes think they don’t even need sales and marketing because their product is "awesome."
The truth is, sales, marketing, and product must work together seamlessly. If they’re not aligned, your startup is in trouble.
Remember: Sales, marketing, and product should coordinate as allies. If they’re blaming each other, you’ll fail.
Law 6: Pivot Only If Necessary
There’s a fine line between a strategic pivot and looking like a crazed hamster on speed. If your revenues are stagnating, a pivot might be necessary. But be cautious—too many pivots signal that you don’t know what you’re doing, and they can burn out your team.
Remember: Pivoting signals uncertainty. Do it only if your revenues are stagnating and you’ve carefully thought it through.
Law 7: Build Your Product Around What the Customer Needs
Everyone agrees with this in theory, but few truly think deeply about it. Don’t just meet customer needs—exceed them. High churn rates mean your product isn’t sticky enough. You want customers to feel smart and delighted every time they use it.
Remember: If customers aren’t delighted, they’re at risk of churning. Build your product around their deepest needs and wildest expectations.
Law 8: Don’t Become Bloated
Bloating—whether in your organization or your product—is dangerous to long-term success. Stay lean and automate where possible. A friend of mine captured 20% of the engineering consultancy market by streamlining processes and allowing engineers to focus on solving customer problems, not routine tasks.
Remember: Bloated products and organizations will kill your startup. Stay resource-thrifty and automate as much as you can.
Law 9: Simplicity Matters
Steve Jobs helped Apple regain market share by creating simple, elegant products. If your product is hard to install or use, you’ll lose out to competitors with simpler solutions. Even complex technology can be made simple for users, which leads to faster adoption.
Remember: Keep it simple. Products that are frictionless, easy to use, and easy to understand will always win in the marketplace.
Law 10: Always Look for New Opportunities
This law is crucial for growth. Too often, startups grind away without realizing the market is shifting beneath their feet. This is especially true in tech, where today’s hot product can quickly become obsolete.
Remember: Always be on the lookout for new opportunities. You don’t want to be caught off guard by a shifting market.
Bonus Law: Surround Yourself With Your Contemporaries
Keep your finger on the pulse of the industry by staying active in your community, attending conferences, keeping an eye on competitors, and staying informed.
Remember: Build your network and surround yourself with contemporaries. It’ll help you spot changes on the horizon and prepare for them.